Privacy Policy
Privacy Policy
Third Heaven Landscape (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our services, including via our website and SMS communications.
Third Heaven Landscape takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information.
By accessing our website, using our services, or opting into our SMS messaging, you consent to the practices outlined in this Privacy Policy. If you have any questions, please contact us at [email protected]
1. Information We Collect
- Personal Information
We collect personal information that you provide to us, including:
Name
Phone Number (for SMS notifications)
This information is collected when you subscribe to our services, including SMS notifications.
- Anonymous Information
We also collect certain data automatically when you interact with our website, such as:
IP Address
Browser Information
Website Usage Data
This information is used to improve our website and customer experience.
- SMS Messaging Data
If you opt into receiving SMS communications from us, we will collect and store your phone number, as well as data on your interactions with these messages (e.g., whether you opened or responded to a message).
2. How We Use Your Information
We use your personal information to:
Process and fulfill orders
Provide customer service
Send SMS notifications and updates about our services.
Notify you about special offers, promotions, and new features (if opted in).
We also use anonymous information to analyze traffic patterns and enhance your experience on our website.
3. Consent to Receive SMS Messages
By providing your phone number, you consent to receive SMS notifications from us related to your orders, promotional offers, and other updates.
Message and data rates may apply. You can opt out of receiving these communications at any time by following the instructions in the messages or by contacting us at [email protected]
4. Data Sharing
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers, including SMS messaging platforms, to send SMS communications on our behalf. These providers comply with stringent privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring that your data is stored and processed securely. These third-party providers are required to maintain the confidentiality of your data and are prohibited from using your information for any other purpose.
5. Opt-Out and Unsubscribe Procedures
You may opt out of receiving SMS messages, email newsletters, or promotional communications at any time:
SMS Opt-Out: Reply "STOP" to any SMS message you receive.
For Email Opt-Out: Click the “unsubscribe” link in any email you receive from us.
After you opt out, your phone number or email will be removed from our active messaging database in 2 days, and you will no longer receive SMS or email communications unless you re-subscribe.
6. Data Retention
We retain personal information, including phone numbers, only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you opt out of receiving SMS communications, we will remove your phone number from our messaging systems within 2 days.
7. Use of Cookies
We use cookies to improve your experience on our website, such as saving your shopping preferences and recognizing you when you return. You can disable cookies through your browser settings; however, this may affect the functionality of our website.
8. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption and secure servers to ensure that your data is protected.
9. Children's Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we learn that we have collected such information, we will delete it from our records promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. By continuing to use our website and services after changes are posted, you agree to the updated Privacy Policy.
11. Compliance with Privacy and Communication Laws:
We adhere to all applicable privacy and communication laws, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act. We ensure that all SMS messaging complies with regulatory standards, and we take your consent seriously. For more details on your rights regarding electronic communications, please refer to the TCPA and CAN-SPAM regulations.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights concerning your data, please contact us at:
Email:
Phone Number:
+1 (831) 718-7078
(Standard message and data rates may apply)
Website:
https://thirdheavenlandscapeca.com/
Link to Terms and Conditions:
For more information on the terms that govern the use of our website, services, and SMS messaging, please review our full
Terms and Conditions by visiting our T&C Page: https://thirdheavenlandscapeca.com/termsandconditions
These terms cover additional details on your rights, responsibilities, and how we manage your data under various scenarios.